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Microsoft requires disabled to have email and cell phone

Today I helped an old man who wanted help restoring Windows 10 to his laptop that his kid gave him. The hard drive was broken and needed replacing.

The install went fine until Microsoft asked for an email account. He does not want to receive any emails from anyone but family so I gave it a test domain email address to use, and then it came to needing to send a text to his cell phone on order for them to be able to verify who he was. We entered his number, which is not a cell phone and cannot receive texts and that was the end of the install.

They try to send you a text which you are then supposed to enter into the computer. But without the ability to receive texts you are left out. There was no way of moving forward.

Looks like a dangerous road where they are limiting people with disabilities just because they are not fully on-board with technology.

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